Returns & Exchanges

At SeoulCeuticals, we stand behind our K-Beauty inspired formulas with a 100% satisfaction guarantee. If you are not completely happy with your results, we offer a 30-day return window for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, ensuring the product is at least half-full and accompanied by the original packing slip.

• 3.
  Ship the Item

  Affix the provided prepaid return label to your package and drop it off at any authorized shipping carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 5-7 business days.